At Modelise, we take the protection of your privacy and the security of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and make purchases.
1. Data Controller
The controller responsible for handling your personal data is:
Modelise
Email: help@modelise.com
2. Personal Data We Collect
We collect the following information when you interact with our website:
- Identification data: name, surname, email address, phone number.
- Shipping information: delivery address, postal code, city.
- Payment information: details related to your purchase, such as payment method and transaction data (processed via secure payment platforms).
- Device information: IP address, browser type, browsing history, and other technical metrics.
3. Purpose of Data Processing
We use your personal data for the following purposes:
- To manage and process your orders.
- To send order confirmations, invoices, updates, and communications related to your purchase.
- To improve user experience on our website.
- To offer personalized promotions and special offers (only if you have given explicit consent).
- To comply with our legal and tax obligations.
4. Legal Basis for Data Processing
The processing of your personal data is based on the following legal grounds:
- Performance of a contract (to process your purchase).
- Explicit consent (for marketing communications and personalized offers).
- Compliance with legal obligations (e.g., tax-related matters).
5. Your Rights Regarding Personal Data
You have the following rights concerning your personal data:
- Access your personal data and obtain a copy of it.
- Rectify any incorrect or incomplete data.
- Delete your personal data when it is no longer necessary for the purposes it was collected.
- Object to the processing of your data in certain situations.
- Restrict the processing of your data in specific cases.
- Data portability, allowing you to receive your data in a structured, commonly used format to transfer to another controller.
To exercise any of these rights, please contact us at help@modelise.com.
6. Data Security
We take appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations (e.g., taxation). Once this period has expired, your data will be securely deleted.
8. Cookies
We use cookies to improve your experience on our website, personalize content, and analyze web traffic. You can accept or decline the use of cookies by adjusting your browser settings. For more information, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on our website along with the date of the last update. We recommend that you review this policy periodically to stay informed about how we protect your information.
10. Contact
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at help@modelise.com