Shipping Policy – Modelise
At Modelise, we strive to offer fast and secure delivery so you can enjoy your products as soon as possible. Below, you’ll find detailed information about our shipping terms and conditions:
1. Shipping Areas
We ship to the United States, United Kingdom, Canada, Australia, and other select countries worldwide.
2. Shipping Methods
We offer different shipping options to suit your needs:
- Standard Shipping: Delivery times vary depending on your location but typically range between 7 to 15 business days.
- Express Shipping: Faster delivery options available, with estimated delivery within 3 to 7 business days (depending on the destination).
Note: Shipping times are estimates and may vary due to customs procedures, local postal delays, or unforeseen circumstances.
3. Shipping Costs
Shipping costs depend on your location and the weight of your order. Exact shipping fees will be calculated automatically at checkout before you complete your purchase.
4. Free Shipping
We offer free shipping on qualifying orders and during special promotional periods. Be sure to check our homepage or subscribe to our newsletter for the latest updates on free shipping offers.
5. Delivery Timeframes
Delivery times may vary depending on the destination and product availability. Please note that during high-demand periods (e.g., holidays, sales), shipments may take a bit longer to arrive.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment in real-time through the courier's website.
7. Shipping Issues
If you experience any issues with your delivery, such as delays, damaged packages, or failed delivery attempts, please contact us as soon as possible at help@modelise.com. We are committed to resolving any issue promptly and efficiently.
8. Delivery Addresses
Please ensure that you provide a complete and accurate shipping address when placing your order. Modelise is not responsible for failed deliveries or delays caused by incorrect or incomplete address information.
9. International Shipping
We ship internationally to many countries. If you would like to confirm whether we ship to your location or if you need a custom shipping solution, feel free to reach out to us at help@modelise.com.
10. Changes to This Shipping Policy
Modelise reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website with the date of the latest update.